Update: T-Mobile’s Neville Ray acknowledged the problem, and it confirms that T-Mobile is working to solve the problem.
Our engineers are working to resolve a voice-and-data-a problem that will have an impact on the customers in all over the country. We are sorry for any inconvenience this may cause and hope this will be fixed soon.
Remark (@NevilleRay) June 15, 2020
The original story follows below:
As of 1 p.m. Eastern time, T-Mobile customers have been experiencing outages in many parts of the united states, are more prominent in the Southeastern region of the United States of america. According to the The Bottom Detectormost of the reported failures were from the Miami, Orlando, Atlanta, Tampa, Charlotte, Houston, Jacksonville, and new york city.
Source: down Detector, the 3:25PM EST
As of 3:45 PM EST, and 58% of the reports were of “No Signal, 24% report that the “Phone” problem, and 17% indicate that they have problems with the “Mobile internet”. Power outage reports, it peaked at 3 PM EST, with nearly 114,000, failure reports are collected.
3:32 PM, comments are still trickling in, with most reporting no signal from T-Mobile. Some users have reported that they are still able to make calls over Wi-Fi.
This is a developing story and we will provide you with an update as soon as T-Mobile announced the cause of the failure.
Verizon, Sprint, and AT&T users seem to have experienced a failure at the time T-Mobile started it, but T-Mobile is a significantly higher number of reports.